Terms and Conditions: these provisions explain the basis on which visitors may use the MyPep Biotech website and place orders for research-use-only products. They should be read with the Research Disclaimer, Shipping Policy, Returns Policy and Privacy Policy.
Please review the product listing, supplied format, price, delivery information and research-use restrictions before submitting an order. If any part of an order record appears incorrect, contact us promptly and before opening the supplied product.
Key points
- Website users and purchasers must be at least 18 years old.
- Catalogue products are supplied strictly for lawful laboratory and research purposes.
- Prices and the final order total are shown in GBP at checkout.
- Delivery, cancellation and return procedures are set out on their dedicated policy pages.
- Statutory consumer rights are not limited by these Terms and Conditions.
Last updated: 14 July 2026.
1. About Us
This website is operated by MyPep Biotech (“we”, “us”, “our”), a UK-based supplier of research peptides. These Terms & Conditions govern your use of this website and any purchases made through it. Full company registration details are available on request via our Contact page.
2. Eligibility
You must be at least 18 years old to use this website or place an order. By placing an order, you confirm that you are 18 or over and are purchasing products strictly for lawful research purposes, as described in our Research Disclaimer.
3. Products
All products sold on this website are laboratory research compounds, sold strictly for research and laboratory use only. They are not intended for human or animal consumption, and are not medicines, supplements, or cosmetic products. Please read our Research Disclaimer in full before ordering.
We make reasonable efforts to ensure product descriptions, strengths, and images are accurate, but we do not guarantee that descriptions are error-free.
4. Orders and Pricing
All prices are shown in GBP (£) and are as displayed at checkout. We reserve the right to correct pricing errors and to refuse or cancel any order at our discretion, including where a pricing or listing error has occurred, prior to dispatch. Orders are only accepted once you receive an order confirmation email.
5. Payment
Payment is taken securely at checkout via our third-party payment provider. We do not store your full card details.
6. Delivery
Please see our Shipping Policy for full delivery information, including timeframes and costs.
7. Cancellations and Returns
Please see our Returns Policy for information on your right to cancel and return products under the Consumer Contracts Regulations 2013, and any exceptions that apply to our products.
8. Your Statutory Rights
Nothing in these Terms affects your statutory rights as a consumer under the Consumer Rights Act 2015, including your right to goods that are as described, of satisfactory quality, and fit for purpose.
9. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of MyPep Biotech or its licensors and may not be reproduced without permission.
10. Limitation of Liability
To the fullest extent permitted by law, MyPep Biotech shall not be liable for any indirect or consequential loss arising from the use or misuse of products purchased through this website. Products are supplied strictly for research purposes and any use outside of this intended purpose is entirely at the purchaser’s own risk and responsibility. Nothing in these Terms excludes or limits liability for death or personal injury caused by our negligence, or for fraud.
11. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Contact Us
Email: hello@mypepbiotech.co.uk
Phone: Chat on WhatsApp
13. Website Use
You may use the website to review catalogue information, access educational resources, manage eligible account functions and place lawful orders. You must not attempt to interfere with the site, gain unauthorised access, submit false information or use the service in a way that infringes another person’s rights or applicable law.
Availability of a page or product can change. We may maintain, update or temporarily restrict parts of the website where reasonably necessary for security, accuracy or operation.
14. Information Supplied With an Order
You are responsible for providing accurate contact, billing and delivery information. Review the order summary before payment and keep the confirmation for reference. Where an error is identified before dispatch, contact us as soon as possible; we cannot guarantee that a submitted order can be changed once processing has begun.
Product and educational information is provided for the research context stated on the website. It does not replace a laboratory’s protocol, risk assessment, legal review or independent decision about suitability.
15. Changes to Website Information
We may update catalogue descriptions, availability, prices, policies and educational material to correct errors or reflect operational changes. The information and total presented during checkout apply to that order unless a clear pricing or listing error requires us to contact you before acceptance or dispatch.
16. Questions and Complaints
Questions about these Terms and Conditions or a specific order can be sent through the Contact page. Include the order number where relevant, but do not send full payment-card information. We will review the available order, payment, dispatch and correspondence records when responding to an order-related complaint.
These sections provide practical detail about website and order administration. They do not remove or reduce the statutory protections described above.
Terms and Conditions Review Checklist
Before placing an order, use these Terms and Conditions to confirm the product description, research-only restriction, price, delivery address and applicable policy links. Keep the order confirmation, invoice, dispatch record and batch documentation with the purchasing record.
These Terms and Conditions do not replace the laboratory’s own purchasing, risk-assessment or material-handling procedures. The purchaser remains responsible for lawful receipt, secure storage, authorised access and use within an appropriate research environment.
Related Website and Order Policies
Read these Terms and Conditions together with the Research Disclaimer, Shipping Policy, Returns Policy, Privacy Policy and contact information. If the policies appear inconsistent, contact support before ordering.
Last reviewed: 30 July 2026.